A Chatbot for Your Facebook Page and Instagram
Customers who see your posts or ads often message you there first. An AI chatbot answers them in their own words, in Arabic or English, and passes the conversation to your team when it should.
The questions your posts and ads bring in.
Price And Product Questions
"How much?", "is it available?", "which sizes?", answered from the product list or price list you approve.
Both Inboxes
Your Facebook page and your Instagram professional account, connected through your Meta business account.
Handover To A Person
Orders, complaints and anything unusual go to your team, so no customer is left with only a bot.
Then On To WhatsApp
If your sales happen on WhatsApp, the chatbot can point the customer to your WhatsApp number to continue there.
What Meta requires.
A Page And A Professional Account
A Facebook page, and for Instagram a professional (business or creator) account linked to it.
Reply While The Conversation Is Open
Meta's messaging rules let a business reply freely for 24 hours after the customer's last message, with limited exceptions. The chatbot works inside those rules.
Free Built-In Replies First
Meta's own inbox tools have simple automatic replies. If those cover your questions, start there; our guide explains how.
From your questions to a live chatbot.
Agree The Scope
Which questions it answers, what it never answers, and when it hands over to your team.
Build The Knowledge
We turn your information into the knowledge it answers from, and you approve it.
Test On Real Questions
Before launch it is tested on at least 10 of your customers' real questions.
Launch And Support
It goes live on your channel, with a handover guide and 30 days of support.
What people usually ask first.
Yes. Both are connected through your Meta business account and answer from the same approved information.
This page is about private messages. Replies to comments can be scoped with you as part of the project.
Yes. It understands Egyptian dialect, formal Arabic and English, and replies in the tone you choose.
It depends on the channels, the level and your message volume, and Meta also charges for WhatsApp messages. Tell us what you need and we send you a quote.
Do Your Ads Bring In More Messages Than You Can Answer?
Tell us what people ask, and we tell you what a chatbot could handle.