AI Chatbots That Answer Your Customers in Arabic and English
We build chatbots for WhatsApp, Facebook Messenger, Instagram and your website. They answer from information you approve, understand Egyptian Arabic as well as formal Arabic and English, and you decide when a conversation goes to a person on your team.
On the channels your customers already use.
Runs on Meta's WhatsApp Business Platform. It needs a WhatsApp business account, and Meta charges for messages under its own pricing.
Messenger And Instagram
Answers messages on your Facebook page and Instagram account, connected through your Meta business account.
Your Website
A chat window on your website that answers visitors in their language.
Three levels, depending on what you need.
Common Questions
Opening hours, address, services and policies, answered from a short knowledge base you review and approve.
Answers From Your Documents
It searches your catalogues, price lists or policy documents and answers from them, the same approach as Zelonic Ask.
Connected To Your Systems
It looks up live information, such as an order status, in your systems through their API, and can record new enquiries in your CRM. Scoped with you for each project.
From your questions to a live chatbot.
Agree The Scope
Which channels, which questions it answers, and when it hands over to your team.
Build The Knowledge
We turn your information into the knowledge it answers from, and you approve it.
Test On Real Questions
Before launch it is tested on at least 10 of your customers' real questions.
Launch And Support
It goes live on your channel, with a handover guide and 30 days of support.
What people usually ask first.
Yes. It answers at any hour on the channels it is connected to. On WhatsApp it runs through Meta's WhatsApp Business Platform, which needs a business account and has its own per-message charges.
The free WhatsApp Business app sends fixed greeting and away messages. A chatbot reads each question and answers it from your information.
Yes. It understands questions in Egyptian dialect, formal Arabic and English, and replies in the tone you choose.
It says it doesn't have the answer instead of guessing, and can pass the conversation to your team.
It depends on the channels, the level and your message volume, and WhatsApp messages are also billed by Meta. Tell us what you need and we send you a quote.
Tell Us Where Your Customers Message You
WhatsApp, Messenger, Instagram or your website. We tell you what a chatbot can handle there.